Privacy Policy
Last updated:
This policy explains how Deen Plumbing ("we", "I") collects and uses your personal information. We keep things simple and only collect what we need to do the job.
What we collect
When you contact us by phone, email, or the request-a-job form, we may collect your name, phone number, email address, postcode/address, and details of the work you need.
How we use it
- To respond to your enquiry and arrange or carry out work.
- To provide quotes, invoices, and any certificates (e.g. gas safety records).
- To keep records we're legally required to hold.
Sharing
We don't sell your data. We only share information where necessary to complete work or where required by law (for example, gas safety records).
How long we keep it
We keep job and safety records for as long as required by law and good practice, then delete them securely.
Your rights
You can ask to see the information we hold about you, ask us to correct it, or ask us to delete it where we're not legally required to keep it. To make a request, just get in touch.
Contact
Email deen@deenplumbing.co.uk or call 07346 813714.
Note: this is a general template, not legal advice. Have it reviewed before going live to make sure it fits how you actually handle data.